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Bernice's Resume

Work Experience

July 2023 -Present

Marketing Manager | Connor Wellness Clinic (California, US) (Remote)

As Marketing Manager, I lead strategic marketing initiatives to drive clinic growth, generate qualified leads, and enhance brand presence across digital platforms. My role spans content, advertising, email marketing, e-commerce, and web strategy.

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  • Built and managed lead generation funnels and email automations to attract and nurture prospective clients.

  • Oversaw daily website backend operations, implemented on-page SEO improvements, and optimized site structure to support search visibility and user experience.

  • Managed the clinic’s Google My Business profile, ensuring accurate information, regular updates, and improved local search performance.

  • Planned, curated, and scheduled social media content to align with campaign goals and boost brand engagement.

  • Created and managed paid campaigns across Google Ads and Meta Ads, leading to steady increases in site traffic and appointment conversions.

  • Designed branded digital assets for social media, email newsletters, and promotional materials to maintain a cohesive and professional visual identity.

  • Managed the clinic’s e-commerce platform, optimizing product listings and user flow to improve supplement sales and checkout experience.

  • Led improvements in email marketing strategy, resulting in a 17% increase in open rates over 4 months, through better segmentation and A/B testing.

  • Executed targeted lead generation strategies across multiple channels, contributing to a 12% increase in new patient bookings within 6 months.

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November 2022- Jul 2023

Brand Manager | TNC Africa (UK) (Remote)

At TNC Africa, I led brand development and content strategy for a leading digital storytelling platform, helping to grow its online presence, deepen audience engagement, and drive visibility for original film content.

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  • Developed and executed brand strategies informed by market research and audience insights, ensuring alignment with TNC’s creative identity and growth goals.

  • Reimagined the YouTube video description boxes, creating a consistent and relatable brand voice across uploads. This creative shift led to a 55% increase in likes and comments within 3 months, strengthening community connection.

  • Played a key role in the growth of the YouTube channel to 74.7K+ subscribers, through strategic content planning, SEO-driven descriptions, and audience engagement tactics.

  • Curated and created digital content across Instagram, Twitter, and YouTube, maintaining brand consistency and strengthening audience retention.

  • Planned and hosted Instagram Live sessions and Twitter Spaces as part of campaign activations, driving real-time engagement and fostering deeper audience connections.

  • Collaborated with external partners and creators on campaigns, including influencer features, content swaps, and cross-promotional initiatives to expand reach and diversify content.

  • Maintained brand identity across all marketing assets, ensuring alignment with visual and tonal guidelines.

 

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February 2021- November 2022

Marketing Intern | TNC Africa (UK) (Remote)

During my internship at TNC Africa, I supported key marketing initiatives across digital platforms, brand visibility efforts, and content strategy gaining hands-on experience while contributing meaningfully to growth-focused projects.

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  • Built and launched the brand’s Giphy channel, implementing a GIF Engine Optimization (GEO) strategy that grew the channel to an average of 3 million daily views within 18 months, significantly boosting visibility and engagement.

  • Monitored and managed the brand’s social media accounts, adjusting tactics in real time to support campaign goals and audience engagement.

  • Assisted in preparing marketing proposals, presentations, and campaign strategies aligned with brand objectives and market trends.

  • Contributed to promotional activities, including collaboration with content creators and external partners to support digital campaigns.

  • Conducted research on audience behavior, competitor activity, and market opportunities to help inform creative and strategic decisions.

Certifications

2025

Google Digital Marketing & E-commerce Professional Certificate

Coursera

2020

Online Marketing Foundations

Linkedin Learning 

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2021

Project Management

New Horizons Computer Learning Center

Skills & Expertise

  • Lead Generation & Customer Acquisition

  • Marketing Automation & Funnel Optimization

  • Digital Campaign Strategy & Execution

  • Social Media Strategy & Community Engagement

  • Performance Tracking & Analytics

  • E-commerce Management

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